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What is your return policy?

Last Updated: 10/25/2012 8:02 pm

We will accept returns for orders returned within 30 days of the original purchase date that were purchased directly from LifeProof.

  • Credits will be issued in the form of a refund to the Credit Card used for the original purchase. Refunds are for product only, as shipping charges are non-refundable.
  • Please note that there will be a 15% restocking fee applied.
  • Please contact us toll free at: 1-888-533-0735 or 1-619-324-7755 or email us at support@lifeproof.com to obtain an RMA.
  • You will be asked to provide your original order number, and reason for returning your order.
  • You will receive your Return Authorization via e-mail which will include your RMA# as well as instructions for the return.
  • Please allow 3-4 business days after receipt of your return for your credit to be issued. You will receive an e-mail confirmation of the credit once it has been issued.

Please see our Policies and Warranty for more information.