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After I place my order, how long will it take before it is ready to ship?

Last Updated: 10/25/2012 7:55 pm


Once an order has been submitted, please allow up to 72 hours for it to be processed and shipped (generally orders will ship out sooner than this). All orders are shipped from the Our Distribution Center in the state of Colorado via FedEx (standard shipping) or FedEx SmartPost unless otherwise specified. No orders are processed or shipped on Sundays.

FedEx Shipping
Upon shipment you will receive an e-mail notification containing tracking information so that you can view the status of your order. Please note the following FedEx delivery requirements: A signature IS NOT required for residential deliveries. A signature IS required for deliveries to apartment complexes and commercial addresses (they cannot leave your package without a signature or they will become liable). If you are not available to sign and FedEx has already attempted delivery, you have a few options. You can either sign the yellow slip the driver leaves on your door telling him to leave the package at the manager’s office or with a neighbor who can sign, or you can call FedEx with your tracking # and give them authorization to deliver to another address. For FedEx shipments, please allow 3-5 business days (unless upgraded shipping options are chosen).

FedEx SmartPost Shipping
By utilizing the United States Postal Service (USPS) for final delivery, FedEx SmartPost is able to reach any domestic address, including PO boxes. Estimated shipping times have been provided below. Please keep in mind; these time frames include our processing period, which can take up to 72 business hours.

Shipping Method Contiguous United States Alaska & Hawaii APO/FPO
FedEx SmartPost 5-10 business days 17-21 business days 2-6 weeks