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I think my case failed the Water Test. What should I do?

Last Updated: 5/6/2013 1:27 pm

If you find moisture or droplets in your case after a Water Test you will need to determine how the water got into the case. To do this, open the case, dry carefully, and redo the test. If after redoing the water-test a second time water has still leaked into the case, please contact us so that we can assist you further.

Please note that you should never place your phone inside the case if it has not fully passed the water test.